The main services offered cover almost all potential assistance needs in the field of hardware and software support.
Help Desk support
System support, application and training courses (these are offered on-site) for all major computer operating systems, development environments and software applications.
Environments and systems supported
- Windows, NT, Unix, AIX, UIX, IRIX, Linux,
- Artemis, Ebitema, Microsoft Office, Outlook, Citrix, Oracle, Tivoli, Applix, Exceed, Artemis,
- AutoCAD, Unigraphics, Catia, Parametric Technologies, Conversions between DB in these environments.
With regard to on-site management, services are offered based on a monthly fee for each device managed. On-site activity takes into account the resolution of problems relating to hardware or software system malfunction, machine blocks, tuning of system networks, reinstalling software, patches and new revisions as well as the management of problems caused by viruses.
If the customer's safety level allows, remote service management, on the other hand, permits important interventions supporting maintenance activities such as remote network analysis, monitoring of the server, operating system update verification, identification of problems and control of the system log.
From installation and maintenance to technical assistance, from energy storage to remote-controlled heating systems, from building refurbishment and maintenance to energy supply: Eurotec offers a wide range of services for your home, all delivered by highly qualified professionals.
Thanks to our long experience and the expertise of our group members, Eurotec provides excellent quality, professional services both to private companies and the public sector. We are able to undertake small and larger projects, telecommunications, maintenance services, transport, and energy services.